We aim to reply to all emails received within 24 hours after they are sent.
If your query regards an order, please include your order number in your message.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
UK (including Isle of Man, Guernsey and Jersey):
Standard 2nd Class – 3-5 working days FREE
Standard 1st Class – 1-3 working days £0.80
Express – Next working day delivery £6.95
Which payment methods are accepted in the Online Shop?
We accept payments via Paypal and credit / debit cards via Stripe. We do NOT store any payment details on our website. Payments are made over a secure connection for your security.
How long will free delivery take?
Free delivery will take 3 – 5 working days. You can choose a faster option at checkout if desired.
Is shopping here safe? Is my data protected?
Our store runs on a secure server where all connections are monitored and protected which you can verify by observing the padlock at the left in your browser bar.
Do I receive an invoice for my order?
Yes, you will be sent an invoice via email after you place your order.